Minibus & Coach Hire

Terms and Conditions

Welcome to the Glasgow Coach Company website. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or booking our services.

1. Booking and Payment

  • Booking Confirmation: All bookings made through our website or customer service team are subject to availability and confirmation. Once your booking is confirmed, you will receive a confirmation email containing details of your reservation.

  • Payment: Payment for our services must be made in full at the time of booking, unless otherwise specified. We accept payment via credit card, debit card, or other approved payment methods.

2. Cancellation and Refunds

  • Cancellation Policy: Cancellations made within a certain timeframe of the scheduled departure time may be subject to cancellation fees. Please refer to your booking confirmation for specific cancellation terms and conditions.

  • Refunds: Refunds for cancelled bookings will be issued in accordance with our cancellation policy. Refunds may be subject to processing fees and other charges as outlined in our terms and conditions.

3. Changes to Bookings

  • Changes: Changes to bookings may be accommodated subject to availability and applicable fees. Please contact our customer service team as soon as possible to request changes to your reservation.

4. Passenger Responsibilities

  • Conduct: Passengers are expected to conduct themselves in a respectful and courteous manner at all times while using our services. Any behavior deemed disruptive or inappropriate by our staff may result in refusal of service and removal from the vehicle.

  • Personal Belongings: We are not responsible for any loss or damage to personal belongings left unattended on our vehicles. Passengers are advised to keep valuables secure and with them at all times.

5. Liability

  • Limitation of Liability: While we take every precaution to ensure the safety and well-being of our passengers, Glasgow Coach Company shall not be liable for any loss, damage, injury, or inconvenience arising from the use of our services, except where prohibited by law.

6. Privacy Policy

  • Privacy: We are committed to protecting your privacy and personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard your data.

7. Governing Law

  • Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Scotland.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us for assistance.